Welcome to Website Services!
To report an issue with umb.edu, please use the request form.
Quick Links
About Website Services
Marketing & Engagement's Website Services Department ("Web Services") maintains the official university website, related websites, and digital integrations. Often referred to as the "Web Team," we are a group of full-stack developers, digital designers, and strategists dedicated to improving UMass Boston's digital presence for internal and external audiences.
Web Services also provides support for the university community in the form of content edits, web editor training, digital form creation, email design consultation, ADA compliance advice, and more.
Website Requests
The Web Team accepts website requests via the following intake form. Updates about your request will email from umassboston@service-now.com. For best service, please note the following:
- Combine multiple requests into one submission and be courteous to our hardworking Web Team
- Note: Updates to directory profiles can be made via the Directory Profile Update Form
- Note: Information Technology (IT) Services handles passwords, webmail, WISER, network connectivity, software, and computer equipment via itservicedesk@umb.edu, 617.287.5220, and the IT Service Desk on the 3rd floor of Healey Library